Search results in "FAQ" category

There are 430 articles in 31 sections in knowledge base:

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Articles found: 41

What is UPN (User Principal Name)?

What is UPN, how to check user's UPN and how to set it for users who do not have them configured yet. (ID:448)

[Section: Other] [Categories: FAQ]

How to troubleshoot problems with iCloud - Outlook synchronization

This article explains how to diagnose problems related to synchronization between MS Outlook and iCloud (ID:271)

[Section: CodeTwo Sync for iCloud, Other, Tools for Outlook] [Categories: FAQ, How-To, Troubleshooting]

Common image-related problems in signatures

Common image-related problems in signatures, due to specific behavior of web-mails, desktop clients or mobile apps. (ID:467)

[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: FAQ, How-To, Troubleshooting]

How to find the license key in CodeTwo software

This article explains where to find the license key in CodeTwo software. You will need to provide your license key when contacting CodeTwo Customer Support. (ID:167)

[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, CodeTwo Office 365 Migration, CodeTwo Public Folders 4.0, CodeTwo Public Folders 4.5, CodeTwo Public Folders 5.x] [Categories: FAQ]

Email with no attachments is displayed with the paperclip icon

Sometimes the message with no attachments is displayed in Outlook with the paperclip icon next to it. The article below describes a possible cause of such issue. (ID:178)

[Section: CodeTwo Exchange Rules Pro 1.x] [Categories: FAQ]

How signatures are added to emails sent as / sent on behalf of other users

This article helps to understand how signature adding works with emails sent by users who send as / on behalf of other users. (ID:710)

[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules Pro 2.x] [Categories: FAQ]

How to perform updates and upgrades of CodeTwo products

This article explains how to perform updates (i.e. apply patches) and upgrades (moving to higher versions) of CodeTwo applications. (ID:210)

[Section: Licensing] [Categories: FAQ]

Creating the signatures in HTML, RTF and Plaintext formats

The article describes why creating the signatures in other format than HTML is needed in Template Editor of CodeTwo Exchange Rules PRO (ID:157)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: FAQ]

How to set up DNS records properly for a migration

How to set up DNS records properly to perform a migration. (ID:524)

[Section: CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: FAQ, How-To, Troubleshooting]

Deactivation of the CodeTwo License

Solutions for most common causes of the CodeTwo product's license deactivation. (ID:243)

[Section: Licensing] [Categories: FAQ]