Knowledge Base

Configuration of CodeTwo Exchange Rules 2007 to achieve footers for internal and external recipients

Problem:

If you want the outbound messages to contain a different footer than inbound messages (e.g. a legal note for external addresses and a signature for internal ones), you need to configure CodeTwo Exchange Rules 2007 in the following way:

Solution:

The instructions below apply to CodeTwo Exchange Rules 2007 version 1.0.5 or higher.

1. Create two rules: the first will work for External recipients and the second one for Internal users (Fig. 1.).

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Fig. 1. To achieve the operation described in the article, you need to be a user of version 1.0.5 or higher.

2. The rule that the external recipients will apply to will have the following settings:

  1. Scope of senders: *@our.organization.com; Exceptions from the list of senders: any
  2. Scope of recipients: any ; Exceptions from the list of recipients:*@our.organization.com
  3. The remaining settings: any

3. The rule that the internal recipients will apply to will have the following settings:

  1. Scope of senders: *@our.organization.com; Exceptions from the list of senders: any
  2. Scope of recipients: *@our.organization.com; Exceptions from the list of recipients: any
  3. The remaining settings: any

The use of the above setup will lend the following results:

  1. If a message is sent to 1 or more recipients, all being external, the footer dedicated to external recipients will be used.
  2. If a message is sent to 1 or more recipients, all being internal, the footer dedicated to internal recipients will be used.
  3. If the list of recipients includes both internal and external addresses (in To. and Cc. fields), all messages will contain an external footer. This reflects the functioning of Exchange Server, which is not capable of breaking a message with mixed recipients into two to allow the addition of separate footers depending on the addressee.

 

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