CodeTwo Base.title

Error: Failed to rewrite email address

Problem:

You get the following message in CodeTwo Exchange Migration or CodeTwo Office 365 Migration:

Failed to rewrite email address, MAPI tag: 0x0c1f001e. 
Failed to get email user's smtp address.

(or other MAPI tags, e.g. 0x0065001e)

Solution:

The software has problems rewriting email address. This may occur due to many reasons, for example when an email is a Non Delivery Report, a user does not exist in Active Directory anymore, etc. Starting version 1.8.x of CodeTwo Migration software such messages are logged as "warning". This issue is very common condition CodeTwo software cannot affect.

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