Knowledge Base

Corrupted emails after migrating from IMAP

Problem:

You migrate emails from an IMAP server to a target on-premises Exchange server or Office 365 with CodeTwo migration tools. After the migration, your emails are empty, corrupted or lack formatting.

Solution:

Connect to your source IMAP server via an IMAP email client of your choice (e.g. Outlook, Apple Mail, or Thunderbird). If you notice the same problems with your emails, you need to contact your IMAP email server provider and report this problem.

If there are no problems with the emails in your IMAP email client, contact CodeTwo Customer Support.