Non-Unicode characters are displayed improperly
Problem:
Non-Unicode characters (e.g. Arabic) are displayed improperly as quotation marks in CodeTwo products.
Fig. 1. Arabic characters displayed as question marks.
Solution:
This problem occurs on systems that are not configured to display non-Unicode characters properly. Mostly, operating systems are set to display non-Unicode characters using English (United states). However, this may be easily changed in Control Panel of your problematic machine. Please follow all steps below:
To apply the changes you will need to perform a full reboot of your machine. Therefore, please consider changing the configuration after working hours.
- Open Control Panel
- Find Region or Region And Language applet.
- Switch to the Administrative tab.
- On the Language for non-Unicode programs click button Change system locale....
- From the list select desired set of characters e.g. Arabic and confirm by clicking OK.
- In the window that will appear, click the Restart now to perform a full reboot of your server.
Fig. 2. Setting language for non-Unicode programs to Arabic (Saudi Arabia)
As the configuration is system-wide, all non-Unicode characters should display as valid Arabic characters, for all users using the machine.
Related products: | CodeTwo Exchange Sync |
Categories: | FAQ, Troubleshooting |
Last modified: | 2016-01-20 |
Created: | 2016-01-18 |
ID: | 514 |