G2 Spring 2025 Best support award

Used by thousands of companies around the world

CodeTwo
Exchange Rules Pro

Download

(30-day free trial with support; no credit card required)

ERPro - header - image device

"With the implementation of CodeTwo Exchange Rules Pro, setting an email signature and format standard was easily achieved."

Byron Twilley
(The Administrator of Gosford City Council)

Summary

Company name:
Gosford City Council

Number of employees:
1,800

Number of emails processed every day:
22,000+

Server type:
Exchange 2010

Number of servers:
2

Problems:
Difficulty in implementing and policing email forwards, auto replies and an email signature format standard

Solution/Product:
CodeTwo Exchange Rules Pro

Installation type:
1500 mailboxes

Installation time:
1 day

Company description

The city of Gosford is located in Australia, north of Sydney and covers an area of 1,029 square kilometers. The Council is responsible for the protection and improvement of the quality and standard of living in Gosford City. It endeavors to satisfy the needs of both residents and visitors and anticipate their further requirements through the planning and implementation of physical and community development programs.

Problem

The 1800 employees of the Council send around 22,000 e-mails daily. Lack of a centralized policy for signatures and disclaimers meant that there were different footers templates in circulation. It hurt the image of the council and caused confusion for external recipients. The forwarding of emails and configuration of auto-replies were left entirely to the end user and therefore not optimal.

Solution

Since the implementation of a policy for signatures and disclaimers for such a high number of end users would require an enormous amount of work, a decision was reached to look for a dedicated solution for the Council's two Exchange Server 2010 installations. The administrator of Gosford City Council, Byron Twilley searched the Internet and found CodeTwo Exchange Rules Pro. With the help of the program's Active Directory integrated built-in HTML editor, he designed some professional templates, which were automatically populated with users' Active Directory information. "With the implementation of CodeTwo Exchange Rules Pro, setting an email signature and format standard was easily achieved. All correspondence outgoing from Gosford Council now has a consistent and professional corporate identity that people can clearly identify." - said Mr Twilley. His opinion about the program: "CodeTwo Exchange Rules Pro completes any implementation of MS Exchange. Leveraging transport rules, Exchange Rules Pro has an interface that is intuitive and therefore easy to use."

See more customer success stories

Silgan Containers Corporation logo

Silgan Containers Corporation

Silgan Containers Corporation, founded in 1987, is one of the major providers of metal food packaging in the USA. They tried to use Microsoft Exchange to customize their e-mail correspondence and stamp each message with a graphical signature that would be correctly displayed also when sent from mobile devices. This did not work the way they expected, so the company decided to look for a sophisticated third-party solution that would solve the issue. Learn more...

Dr. Dr. Wagner logo

Dr. Dr. Wagner

The company used to leave management of email signatures and vacation messages to end users, but this resulted in unprofessional layouts. This is why Dr. Wagner's IT managers resorted to CodeTwo Exchange Rules Pro. Within a very short time a company-wide policy for email signatures and a OOFs was implemented. Learn more...

Wealth Enhancement Group

Wealth Enhancement Group

Wealth Enhancement Group is a Minneapolis, Minnesota-based financial planning and advisory services company. Due to legal requirements, they had to implement email disclaimers on Exchange 2010. They also wanted to revamp their email look. Learn more...

PKP Energetyka

PKP Energetyka

PKP Energetyka is one of the main sellers of electricity in Poland. With the 5,000 outgoing e-mails daily and over 2,000 employees' mailboxes, they needed a reliable program equipped with an advanced template editor that would let them create professional e-mail signatures and dynamic content disclaimers, managed centrally on the server. Learn more...

Our Customers: