CodeTwo Exchange Sync

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Customer Case Study

ESI Technology Group, Inc.

Case Study by ESI Technology Group - CodeTwo Exchange Sync

Company description

ESI is a managed service provider established in 2010. The main focus of the company is to provide small and mid-sector companies with comprehensive and professional IT services.

Problem

One of the ESI Technology Group customers expressed the need for sharing the calendar and contacts folders between five team members using Blackberry phones. The problem is that Blackberry devices are not capable of synchronizing mailbox items between one another. Since the users' accounts are on the Microsoft Exchange Server 2010 account, ESI Technology Group specialists searched for a server-based solution and tried a few different options, like custom programming, invite/accept meetings, and software solutions of other software vendors. All to no avail, as these options did not work for them neither.

Solution

Ruben Gutierrez from ESI Technology Group found CodeTwo Exchange Sync on the internet while searching for alternatives of their previous solutions. After the installation of CodeTwo Exchange Sync, Mr. Gutierrez was able to quickly set up a synchronization task between the desired calendars and contacts folders. CodeTwo Exchange Sync fully addressed the needs and satisfied ESI Technology Group customers in 100%. Here’s how Ruben Gutierrez describes his feelings about the program:

“CodeTwo with its synchronization tool allowed me to synchronize a Public Calendar with the Blackberry user’s mailbox, which will in turn synchronize the Blackberry devices. The biggest advantage of this is that users no longer have to invite/accept appointments, as soon as a user updates the public calendar or public contacts all the Blackberry user’s mailboxes get updated. The same thing happens when a Blackberry user updates his/her calendar or contacts.”

Summary

Company name:ESI Technology Group, Inc. (IT service provider)
Number of emails processed every day:2.000
Problem:Viewing public calendars and contacts on mobile phones.
Solution/Product:CodeTwo Exchange Sync
Implementation type:Microsoft Exchange Server 2010
Implementation time:A few minutes

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