Support for Exchange 2019 in the upcoming versions of CodeTwo email signature solutions

About two weeks ago, Microsoft has announced that Exchange 2019 is already available for download. As for now, it is a preview build but the production version is just around the corner. Along with this announcement, we are happy to let you know that our email signature solutions will support the newest version of Exchange soon.

Support for Exchange 2019 coming soon.

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How CodeTwo Exchange Rules Pro can make Exchange admin’s daily tasks easier

CodeTwo Exchange Rules Pro is a powerful and user-friendly tool for Exchange organizations. It was designed to help admins with their everyday tasks related to email flow control and signature management. The role-based access to certain rules and features of the program makes it also possible to delegate specific tasks to different departments or employees, such as marketing, information security officer, data protection officer, etc. That way, the program can also be used to run marketing campaigns or ensure compliance with the company’s procedures and legal regulations.

How CodeTwo Exchange Rules Pro can make Exchange admin’s daily tasks easier

Let’s have a look at how a typical day might look like at a company where CodeTwo Exchange Rules Pro is deployed.

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Update to CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro – new features!

CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro, our email signature management tools for on-premises Exchange Server, have been updated. Apart from a bunch of improvements and fixes, this update brings two new features which facilitate adding tracking parameters to hyperlinks and inserting HTML snippet code to signature templates.

CodeTwo Exchange Rules -Update

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Measure customer satisfaction in email with CodeTwo and Hively

CodeTwo email signature management tools let you measure the satisfaction level of your customers. Thanks to an easy integration with one-click survey services, each email you send to your customers can be used to gather feedback in just one second. The statistics can be used to acknowledge the best members of your customer service team and to increase the overall satisfaction of your customers even further. To offer you more options to choose from, we have teamed up with Hively – a one-click survey provider.

CodeTwo and Hively integration customer satisfaction

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How to fix problems with images disappearing from email replies in iPhones and iPads

Do you use pictures in your emails? Most people do. Did you know that there is a problem you might face if you use iOS devices like iPhone or iPad? Whenever you reply to a message or forward it using such a native mail app, graphical elements such as pictures, logos or banners get deleted. That is a default behavior for iPhones and iPads, but there is a solution which works on Exchange Server.

Restore images deleted in replies from iPhones

Why are images deleted from iPhone or iPad?

That is just the default behavior in native iOS mail app to delete images from email body when you reply to a message. It might be a way to declutter mailboxes and to save some space. Maybe it is designed that way because the original recipient has already seen the images. Although this might be found as perfectly logical, for some it is a twisted logic as it makes doing your job harder.

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Automatically add one-click CSAT surveys to all emails sent from your company

Our email signature management solutions for Office 365 (CodeTwo Email Signatures for Office 365) and on-premises Exchange Server (CodeTwo Exchange Rules Family) can add one-click email surveys to your correspondence. This feature can help you measure your customer satisfaction in a highly effective way.

Knowing how satisfied your customers are is very important. If your customers are not satisfied with the services you offer – you need to rethink and redesign your customer relation strategy. If their satisfaction is high, you need to ensure it remains that way. Opinions customers send on their own via email or post on social media are valuable, but, if you look at the big picture, rather rare in comparison with the number of all customers you serve. That is why we decided to provide you with an easy and effective way to check how your customers rate their experience.

CodeTwo email signatures with CSAT surveys
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Update to CodeTwo Exchange Rules: Improved access rights management

We’ve just released an update to CodeTwo Exchange Rules 2016, 2013, 2010, 2007 and CodeTwo Exchange Rules Pro – our email signature (and, in the case of CodeTwo Exchange Rules Pro, email content and flow) management applications for Microsoft Exchange.

New version of CodeTwo Exchange Rules available.

The update brings several major improvements in areas such as remote configuration of email rules, management of access rights to rules and rule edition auditing, as well as minor fixes.

Detailed lists of changes are available on respective version history pages (see links at the bottom of this article).

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Using Google Analytics to track email signature marketing campaigns

When you first think of email marketing, newsletters and marketing automation are probably the first ideas that come to your mind. What marketers often forget, is that these two pretty obvious associations are not the only options here. Another great way of promoting your products and brand by email, are certainly centrally managed email signatures. Since email footers can contain branding and marketing banners, taking full control of what is stamped in employees’ signatures is a marketing opportunity no company should miss.

Wise marketers, however, not only run marketing campaigns, but also collect proper web analytics data to judge how their campaigns perform. This is usually the key to adjusting the marketing efforts and making them more effective in the future. In this article, I will show you how to use Google Analytics (currently the most widely used web analytics platform) for tracking your email signature marketing campaigns. I will use CodeTwo Exchange Rules for creating a company-wide email signature on Exchange Server and Google custom campaign parameters, for tagging the links used in it. I will also show you how to access the statistical information collected by means of the URL tags in the Google Analytics interface. Let’s cut to the chase then!

Tracking email signature campaigns with Analytics

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