Kamil Glaser, author at CodeTwo Squad Blog

Happy Easter!

Posted on April 19, 2019 by Kamil Glaser

Happy Easter from CodeTwo! We wish you all a great time, regardless of how you decide to spend the upcoming Easter. Let your plans and Easter eggs be 100% Bug Free!

Since Easter Monday is a national holiday in Poland, please bear in mind that our Customer Service Team will not be available on April 22^nd. We’ll be back on Tuesday (April 23^rd) ready to assist you with any inquiries you might have. Although you will not be able to reach our support at this time, our monitoring team will be there, ensuring all our services are available 24×7.

New: Delegate email signature management rights in CodeTwo Email Signatures for Office 365

Posted on January 11, 2019 by Kamil Glaser

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CodeTwo Email Signatures for Office 365 has gained a new highly demanded feature: ’Manage Signatures App users’. This functionality is now available in all geolocations. Office 365 administrators can now easily delegate email signature management tasks to someone else. Thanks to that, you can make the email signature management workflow much easier. Here are some examples of how you can use it:

Delegate all email signature management tasks to the marketing department. They will be in charge of choosing the right email signature banner and designing the signature template. You can also add legal department, so that they can make sure that every outbound email gets the right disclaimer and all the company information it requires.
Chose specific people to manage email signatures in your company. As a global admin, you will also have access to the Manage Signatures App. You can ask other users to save new email signature adding rules in turned off mode. As a result, it will allow you to verify if all conditions and exceptions to rules are well-configured.

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Let customers schedule meetings right from your email

Posted on June 27, 2018 by Kamil Glaser

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Scheduling meetings might sometimes turn out to be quite problematic. While organizing a meeting with a colleague who works in the same office might be a no-brainer, the task may become much more complicated when you want to plan a presentation for a client. Imagine you have a busy week, with most of your calendar booked, and only a few open windows for new appointments. And the client who wants to book your time is 6 time zones away from you. Such situation is not a rare one and it often includes lengthy back and forth conversations. In effect, it might cause customers to give up in the unexpectedly complicated process. Fortunately, there is a way to let your customers schedule meetings quickly and easily.

Imagine you do not have to worry about time zones or other meetings you have. Instead, you allow any customer or colleague to use a simple button that is added automatically to your email signature.

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New geolocation – Wild Wild West

Posted on April 1, 2018 by Kamil Glaser

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Our fast-growing customer base calls for continuous expansion of our datacenters. That is why we have decided to make a new geolocation available for all users.

Although all our geolocations are completely secure, we have taken some special measures to ensure the protection of this datacenter. We have hired Clint Westwood along with his team of highly-qualified security officers. They are patrolling the premises 24/7, ensuring that nobody messes with the mail-flow.

Unfortunately, we will not add the new Wild Wild West geolocation to the map, as its exact location needs to remain confidential.

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13 Microsoft Azure experts and resources to follow

Posted on February 28, 2018 by Kamil Glaser

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Microsoft Azure is one of the most advanced and the most popular cloud computing services. To keep up to date with recent changes or learn how to perform all the magic MS Azure was made for, it is worth to know where to look for high-quality content. We have prepared a list of some interesting and valuable Microsoft Azure Experts and resources to follow if you want to know what’s new in the Microsoft’s Cloud and generally, “how to Azure.”

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Measure customer satisfaction in email with CodeTwo and Hively

Posted on January 26, 2018 by Kamil Glaser

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CodeTwo email signature management tools let you measure the satisfaction level of your customers. Thanks to an easy integration with one-click survey services, each email you send to your customers can be used to gather feedback in just one second. The statistics can be used to acknowledge the best members of your customer service team and to increase the overall satisfaction of your customers even further. To offer you more options to choose from, we have teamed up with Hively – a one-click survey provider.

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How to fix problems with images disappearing from email replies in iPhones and iPads

Posted on November 30, 2017 by Kamil Glaser

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Do you use pictures in your emails? Most people do. Did you know that there is a problem you might face if you use iOS devices like iPhone or iPad? Whenever you reply to a message or forward it using such a native mail app, graphical elements such as pictures, logos or banners get deleted. That is a default behavior for iPhones and iPads, but there is a solution which works on Exchange Server.

Why are images deleted from iPhone or iPad?

That is just the default behavior in native iOS mail app to delete images from email body when you reply to a message. It might be a way to declutter mailboxes and to save some space. Maybe it is designed that way because the original recipient has already seen the images. Although this might be found as perfectly logical, for some it is a twisted logic as it makes doing your job harder.

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Free Out of Office Manager from CodeTwo

Posted on November 27, 2017 by Kamil Glaser

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UPDATE: We are sorry, but CodeTwo Out of Office Manager mentioned in this article has been discontinued. If you are looking for an alternative for Exchange Server, take a look at the auto respond feature in CodeTwo Exchange Rules Pro.

Imagine you write to someone who has just gone on their annual leave. Not a big deal, everyone needs a vacation once in a while. But what if they forget to set up their Out of Office reply or take a sudden leave and your email is not forwarded? Personally, I would be pretty furious if I had to wait for a week just to find out someone was absent. Another problem with Out of Office replies is that sometimes they are unique, user-created. Sometimes, those automatic responses might be even worse. Most people just want to know when you come back and who to contact when you are gone. They are not that interested in your family life, or what you like to do in your free time. Some Out of Office messages make you think what kind of company is into such oversharing policy. Unfortunately, such situations happen. Neither Exchange Server, nor Office 365 lets you centrally manage those automatic replies for other users in a user-friendly way. That is why we have thought that a free Out of Office Manager might come in handy.