Licensing and ordering details
The product license key is sold in an annual subscription model (pre-paid). The price is based on the number of users whose data you want to back up. Use the calculator available on the pricing page to calculate the price of the annual subscription.
With your valid annual CodeTwo Backup for Exchange subscription you also get:
- Free upgrades, updates, and patches.
- Full technical support provided by qualified technicians.
- Free access to online technical documentation.
Detailed information on licensing can be found in the Licensing section of the User's manual.
The license for CodeTwo Backup for Exchange has to be renewed after one year. If you do not renew your subscription before it expires, the program will stop all backup jobs. However, you will still be able to restore already backed up items as long as you need.
If new licenses are added to the subscription during the year, the renewal date remains unchanged. The price for additional licenses is reduced by the value of the period already used in the first subscription. In order to calculate the price of additional licenses, please go to the first steps of the order form or request a quotation.
Ordering details and refund policy
You can pay for the software by credit/debit card, wire transfer or send us a purchase order. Credit/debit card payments are handled by Braintree and PayPal (payment processors).
Once we receive the payment, you will receive a license key and invoice. The key will allow you to upgrade the trial version of the program to the full version.
30-day money-back guarantee
CodeTwo has a refund program. This means you can get your money back during the 30 day period without giving any reasons. Read more on refund terms in Terms and Conditions of Sales and Services.