How to uninstall CodeTwo Office 365 Migration

Removing CodeTwo Exchange Migration is as easy as uninstalling it from the Windows Control Panel:

  1. Go to your Windows Control Panel.
  2. Click on Programs and Features (or Add or Remove Programs in older Windows version).
  3. Find CodeTwo Office 365 Migration on the list, right mouse click on it and choose Uninstall.
  4. Follow the uninstaller wizard instructions if any are displayed.

Info

If for some reason it is not possible to uninstall the software this way, follow the steps from our Knowledge Base article on How to uninstall a CodeTwo product if it is not possible from the Control Panel.

How to completely remove all installation files

Be aware, that despite following the procedure above, some CodeTwo Office 365 Migration files will remain on your drive. Those are some settings, configuration, cache and log files located in the below listed folders. Feel free to manually delete them if you are required to uninstall the software completely. However, we strongly recommend to reconsider such decision and to keep those files intact in their original locations, in the case you ever want to install CodeTwo Office 365 Migration again. If you wish to back your settings up in a different location or move installation to another machine, please consult our Knowledge Base article on Moving migration software settings to a different machine.

Warning

It will not be possible to restore your original settings without those files in the future. Also, if you delete the software's cache files, install CodeTwo Office 365 Migration again and go for identical migration scenario as previously, you might experience problems with some mailbox items getting duplicated.

To proceed with complete removal, after uninstalling the program from Windows Control Panel, manually delete folders and files from the below listed paths:

  • On legacy machines i.e. Windows Server 2003 or SBS2003:
    C:\Documents and Settings\All users\Application Data\CodeTwo Office 365 Migration
    C:\Documents and Settings\All users\Application Data\Office 365 Migration
    C:\Documents and Settings\[User name]\Local Settings\Application Data\CodeTwo
    %AppData%\CodeTwo\CodeTwo Office 365 Migration
    
  • On Windows Server 2008, Windows Vista and newer:
    %ProgramData%\CodeTwo\CodeTwo Office 365 Migration
    %ProgramData%\CodeTwo\Office 365 Migration
    %LocalAppData%\CodeTwo
    %AppData%\CodeTwo\CodeTwo Office 365 Migration
    

In the case of any problems you can contact CodeTwo Customer Support.

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