How to uninstall CodeTwo Exchange Sync

Removing CodeTwo Exchange Sync is as easy as uninstalling it from the Windows Control Panel:

  1. Go to your Windows Control Panel.
  2. Click on Programs and Features (or Add or Remove Programs in older Windows version).
  3. Find CodeTwo Exchange Sync on the list, right mouse click on it and choose Uninstall.
  4. Follow the uninstaller wizard instructions if any are displayed.

Info

If for some reason it is not possible to uninstall the software this way, follow the steps from our Knowledge Base article on How to uninstall a CodeTwo product if it is not possible from the Control Panel.

How to completely remove all installation files

Be aware, that despite following the procedure above, some CodeTwo Exchange Sync files will remain on your drive. Those are some settings, configuration, cache and log files located in the below listed folders. Feel free to manually delete them if you are required to uninstall the software completely. However, we strongly recommend to reconsider such decision and to keep those files intact in their original locations, in the case you ever want to install CodeTwo Exchange Sync again. If you wish to back your settings up in a different location or move installation to another machine, please consult our Knowledge Base article on Moving Exchange Sync settings to a different Exchange Server.

Warning

It will not be possible to restore your original settings without those files in the future. Also, if you delete the software's cache files, install CodeTwo Exchange Sync again and configure identical synchronization tasks as previously, you might experience problems with some mailbox items getting duplicated.

To proceed with complete removal, after uninstalling the program from Windows Control Panel, manually delete folders and files from the below listed paths:

  • On legacy machines i.e. Windows Server 2003 or SBS2003:
    C:\Program Files (x86)\CodeTwo\CodeTwo Exchange Sync
    C:\Documents and Settings\[Username]\Application Data\CodeTwo\Exchange Sync
    C:\Documents and Settings\All Users\Application Data\CodeTwo\Exchange Sync
  • On Windows Server 2008, Windows Vista and newer:
    C:\Program Files (x86)\CodeTwo\CodeTwo Exchange Sync
    %AppData%\CodeTwo\Exchange Sync
    %ProgramData%\CodeTwo\Exchange Sync

Info

On 32-bit systems there is no Program Files (x86) folder, just Program Files.

In the case of any problems you can contact CodeTwo Customer Support.

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