Monitoring and diagnostics

Currently the software does not provide user-side access to log files or any other diagnostics. However, if you encounter any problems you can contact CodeTwo Support which may be able to assist. Before doing that, though, we recommend to review our Knowledge Base articles that cover most common issues and their solutions. Also, check the Service status tab in the User Panel (Fig. 1.) for CodeTwo Email Azure Service status report and CodeTwo announcements.

Service status tab in User Panel.
Fig. 1. Service status tab in User Panel.

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