Customer Support

Ask a Question

Use the form below to quickly send us a message. We will respond to your question as soon as possible. Usually we reply to users' questions within 2 hours.

All technical support cases are conducted in a ticket model. It means that after submitting your question via www form or by phone, a new case (ticket) will be opened with a unique number. Using this number when contacting Technical Support in the future guarantees a technician will quickly find your case in the system.

The form below should be used only for opening new support cases. If you have already opened a case and have your ticket number, please send us an email by replying to a message you received from us after opening the case, or contact us by phone and provide your ticket number.

Submit your question

Make sure the email address is correct. Otherwise we will not be able to get back to you with an answer.
Providing a telephone number will let us quickly contact you by phone if such need arises.
If you do not represent any company, please enter your name here once again.
Enter the first 5 characters of your license key. Where will I find my license key?

Choose a question category and submit your question in Description field.

Choose a proper question category according to the category description above. Help me choose proper category.
Select a name of the program that you use.
Select a name of the program that you use.
Which Windows version do you have on a computer equipped with our program?
Which Exchange Server version do you have on a computer equipped with our program?
Which MS Outlook version do you have on a computer equipped with our program?
Add attachment
Use this field if you want to add attachments to your message. Upon adding the first attachment, you will have the chance to add other ones.

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If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us.

About Us

Learn more about CodeTwo, its story and details of its business.


Take a look at our product line up and see how to maximize your company's productivity.

Client List

Take a look at our Client List which contains selected examples from nearly 25,000 companies using our software.

Our Clients:

  • Unicef Shell Santander T-Systems UPS Israel
  • MAN Diesel Loreal Toshiba TEC UK Imaging Systems Ltd Casio Tottenham Hotspur
  • China Mobile GTECH Fujifilm Nordea
  • Skanska Hooters Cassino Hotel Illinois Institute of Technology  ING McDonalds India
  • Oriflame Romania Bank of Israel London Symphony Orchestra Aeropostale
  • Bank of Jordan SouthWire Inc. Taser
  • Rothschild Mitsubishi Motors DNA Films Samsung SDI z

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