Customer Support – Home
Welcome to CodeTwo Customer Support. We will try to answer all your questions concerning our software.
You will find answers to most of your questions concerning our programs in Online Support Center that comprises: Frequently Asked Questions (FAQ), Knowledge Base, Video Tutorials, Users' Manuals, the most up-to-date versions of our programs, version history, etc. Online Support Center is frequently the most convenient and the quickest way to find answers to your questions.
- We would like to remind you that in order to get technical support for any of the purchased products, you need to have a support contract for a given program. Read Terms & Conditions of Support.
- Prior to contacting Customer Support, make sure you know the first 5 characters of a license key of any of the products you own. How do I find my license key?
- If you are not sure if you have a support contract, use this form to contact us or email us at mail or contact us by phone.
- If you want to order a support contract, proceed to pricing.
Contact
Remember that prior to contacting Customer Support you need to know the first 5 characters of a license key of any of the products you have. How do I find my license key?
Feel free to contact us using any of the options below:
Toll Free (USA & Canada): + 1 888 725 33 64
Phone (United Kingdom): + 44 20 3318 2001
Phone (All Countries): + 48 75 646 1001
Fax: + 48 75 646 1003
We will get back to you as soon as possible but not later than within 24 hours (except for the holidays). Usually we respond within 2 hours.
Contact Sales
If you have any questions regarding the purchase process (terms and conditions of purchase, licensing, price lists), go to this page.
Working hours
We work 24 hours a day, 5 days a week. We are available during the following hours:
We are unavailable on the days that are our public holidays in our location, see the list.
Quick Links
Contact
- Send us an e-mail
-
Phone us:
- + 1 888 725 33 64 (Toll Free US&Canada)
- + 44 20 3318 2001 (United Kingdom)
- + 48 75 646 1001 (All Countries)
Contact Sales
If you want to contact Sales, click here.
