Users of trial versions

Users who are testing trial versions of our software are entitled to free technical support via e-mail or by phone. However, priority will be given to users who have purchased the full version of the applications. The charge for the phone call will be billed to the calling party.

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Users of full versions

Users who have purchased one of our applications receive a 12-month free technical support conducted by e-mail and a 2-month Live Support service. Live Support can be conducted by phone, internet messengers and Online Meetings, which enable the Support Technician to connect to the user's computer.

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When your technical support service expires, you can order a paid extension. Check prices...

Your free technical support service will also renew when you purchase an update to the application.