Log Files
This documentation is based on version 1.0 of CodeTwo Exchange Rules 2007. To read the manual that applies to 2.0 click here.
Log files contain diagnostic information that can be used if the program deviates from its intended behavior.
Location Of Log Files
The path to log files is C:\Documents and Settings\NetworkService\Application Data\CodeTwo\ExchangeRules 2007\Logs
To quickly browse to the Log files folder click Log files in Help menu of the Administration program. During a single day, the program may create plenty of text log files in the following name format: YYYY.MM.DD_00001, YYYY.MM.DD_00002, YYYY.MM.DD_00003 etc., where Y stands for the year, M for the month, D for the day in which the file was created. The maximum size of the file is 2 MB.
It is not possible to change the location of log files.
Technical Support
You can send the log files to the technical personnel of CodeTwo to solve the issue experienced while using CodeTwo Exchange Rules 2007. In "Logs" folder zipp the required log files and attach zipped log files in the message to
. Please, include all additional information to help the support sort out your issue.