Choosing a remote machine
|Fig. 1. Choosing a machine to synchronize with.|
How to find out your computer's name?
To find out your computer's name, click Start, Control Panel, System. The name of your machine will be displayed in the resulting window (Fig.2).
|Fig. 2. Checking a computer's name in Windows 7.|
If a desired remote computer is not in the list (Fig.1) and you cannot connect to it using Other PC's name field, Windows Firewall might be blocking it. Make sure CodeTwo Outlook Sync is allowed to communicate via Windows Firewall. Go to Start, Control Panel, Windows Firewall and click Allow a program or feature through Windows Firewall. Locate C2OutlookSync in the list and allow it for certain location types on both of your machines (Fig.3).
|Fig. 3. Allowing CodeTwo Outlook Sync through Windows Firewall.|
If this does not resolve your connection issue, check if your antivirus firewall is not blocking the program.
Find out how to resolve connectivity problems in the program
If the above notes do not help in resolving the issue, contact Technical Support.