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How to create public folders

Problem:

You need to manually enable public folders in Exchange Server 2010, 2013, 2016 or in Exchange Online (Office 365). This must be done, for example, prior to migration using CodeTwo Exchange Migration or CodeTwo Office 365 Migration.

Solution for MS Exchange Server 2010 click here or scroll down.

Solution for MS Exchange Server 2013, 2016 and MS Exchange Online (Office 365). See below:

Follow the steps below to enable public folders in either Exchange Server 2013, Exchange Server 2016 or in Exchange Online (Office 365). This will create an empty tree for your public folders. If you are using CodeTwo Exchange Migration or CodeTwo Office 365 Migration folders in the tree will be recreated automatically in this tree. Be aware the screenshots in this article are from Exchange Server 2013, however, in Exchange Online (Office 365) as well as in Exchange Server 2016 here presented settings look almost exactly the same.

  1. Log in to your Exchange:
    • Exchange Server 2013, 2016 - Log in to the Exchange Control Panel (ECP) using your domain admin account. Providing that you are accessing the Exchange Server directly the address will be https://localhost/ecp
    • Exchange Online (Office 365) - Log in to the Office 365 administration panel - http://portal.microsoftonline.com/ - using your Office 365 global administrator account and go to Exchange section.
  2. Go to public folders section.

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    Fig. 1. Finding public folders section in ECP.

  3. Go to public folders mailboxes tab.
  4. Click on the plus icon to create a mailbox.

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    Fig. 2. Starting creating a mailbox for public folders.

  5. Configure the mailbox. All settings are up to you.

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    Fig. 3. Configuring public folders mailbox.

  6. Go back to public folders tab.
  7. Click on the three dots icon.

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    Fig. 4. Finding permissions section of public folders.

  8. Click on the plus icon.
  9. Browse for your Administrator account.

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    Fig. 5. Browsing for the Administrator account.

  10. Make sure the Administrator has Permission level: Owner and every possible privileges granted (all checkbox checked).

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    Fig. 6. Setting up permissions properly.

  11. Save changes in the next windows and close the ECP/Office 365 administration panel.

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    Fig. 7. Finishing successful configuration.

For more info on how to manage your public folders please refer to this Microsoft Technet article.

Please follow the steps below to enable public folders in Exchange Server 2010.

  1. Run the Exchange Management Console (EMC)
  2. In the console tree click the Organization Configuration branch and then choose Mailbox tab.
  3. Find Database Management tab and click the right mouse button on the databases list. From the right context menu choose New Public Folder Database... option (Fig. 8.).

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    Fig. 8. Creating new public folders database via Exchange Management Console

  4. There should appear the New Public Folder Database wizard.First of all specify the name of the public folder database and the mailbox server.

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    Fig. 9. New Public Folder Database wizard

  5. Move all the steps by clicking Next button.
  6. If your completion screen looks similar to Fig. 10., click Finish button and now you have your Public Folder tree created.

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    Fig. 10. The final step of creation the Public Folder Database

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