Search results in section "CodeTwo Exchange Rules 3.x", category "Troubleshooting"

Articles found: 13

If CodeTwo assistance is required with your CodeTwo Exchange Rules problems or advanced configuration, such help will be delivered faster and better if you provide following files and information about your setup. (ID:278)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules PRO] [Categories: Troubleshooting]

A footer is inserted in wrong place in message

The insertion of the footer in wrong place is usually caused by non-standard reply separators. This article explains what should be done to get the solution. (ID:195)

How to uninstall a CodeTwo product if it is not possible from the Control Panel

This article explains how to uninstall a CodeTwo product when it is not possible to uninstall it using the built in uninstall feature in Control Panel. (ID:193)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules PRO, CodeTwo Exchange Sync, CodeTwo Outlook Sync, CodeTwo Public Folders 4.0, CodeTwo Public Folders 4.5] [Categories: Troubleshooting]

Failed to create empty document

The error 'Failed to create empty document' in Exchange Rules disclaimer editor means that the user needs to change the default printer. (ID:179)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x] [Categories: Troubleshooting]

Messages sent to distribution groups are received without signatures

Troubleshooting steps for issues with messages sent to distribution groups (ID:130)

[Section: CodeTwo Exchange Rules 3.x] [Categories: How-To, Troubleshooting]

How to avoid problems with footers

This article explains what has to be avoided when creating a footer in CodeTwo Exchange Rules built-in editor. (ID:121)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules PRO] [Categories: How-To, Troubleshooting]

Footers are added to emails sent from mail clients but not to messages sent from mobile devices

This article explains how to create a plaintext footer so that it is added to messages sent from mobile devices. (ID:117)

[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules PRO] [Categories: Troubleshooting]

Parts of the footer that are not displayed in Outlook 2007

Some HTML tags are not recognized by Outlook 2007. If you use them in the footer, the recipient who uses Outlook 2007 will not be able to see them. (ID:102)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules PRO] [Categories: Troubleshooting]

How to avoid displaying Plain Text footer without extra line breaks

H ow to eliminate the problem with the Plain Text footer displaying as one long line if the setting "Remove extra line breaks" is enabled. (ID:98)

How to correctly edit the HTML code of a footer containing e-mail addresses and WWW links

This article explains how to correctly edit the HTML code of a footer containing e-mail addresses and WWW links. (ID:66)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x] [Categories: How-To, Troubleshooting]

The image is not inserted properly to messages

How to save the image that is included in the disclaimer so it is properly attached to messages by CodeTwo Exchange Rules 2007 or CodeTwo Exchange Rules 2010. (ID:51)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules PRO] [Categories: Troubleshooting]