CodeTwo Exchange Rules Pro

Email policies

The desirability of email disclaimers today is higher than ever before. The world of business has learned from mistakes of companies that were sued and financially devastated by long lawsuits caused by contents of email messages send by their employees. Everything written in any electronic message and sent from a company can be later used against its senders or the entire enterprise. It sounds like a Hollywood movie, but it's true.

The best way to avoid legal threats in email messages is to avoid sending them at all. Unfortunately, companies providing customer support (or similar) via email cannot go this way. Most of them resort to using email disclaimers then.

Email policy on Exchange 2010 / 2007 Add disclaimers to Exchange mail Select email disclaimers for Exchange from the library

Testing email disclaimers on Exchange

Email disclaimers are short statements appended to emails with a warning or notice covering the following aspects:

  • privilege
  • virus warning
  • confidentiality
  • copyright
  • contract formation
  • defamation
  • discrimination
  • harassment

Most of disclaimers inserted at the bottom or top of emails has a purely legal character. However, a lot of companies also tend to use disclaimers for promotional purposes and commercial offers. Some of them mix both legal and marketing disclaimers in messages. Some countries require companies to attach disclaimers to every message sent outside of organization. Therefore adding legal notices to emails is the only way to ensure that you stay transparent in keeping with legal regulations.

Even though email disclaimers do not guarantee you will be found "not guilty" if someone commits you or your company for trial, they can be of help in the court room. What is more, the presence of email disclaimers in your messages might effectively discourage those who want to sue you. Better safe than sorry.

CodeTwo Exchange Rules Pro has been designed to help you fulfill legal regulations affecting messaging. We have prepared a number of templates containing full legal disclaimers that you can quickly modify for your own use on Exchange Server. Using the program, you will be able to create automatic personalized signatures and disclaimers for the entire company, selected departments and/or individual users. What is more, the program will display all disclaimers added centrally on Exchange in users' sent items folders in their mail clients. It is perfect for keeping email archives compliant with legal requirements.

Back to Email policies and compliance in Exchange mail

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