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18 Responses to “How to remove an email account in Outlook 2013 or 2010”


  1. Worked like a charm. Thanks.

  2. Have been working on settings for several days until I found this solution. El Perfecto! Thanks.

  3. I have tried that but how come I can still see all my emails still in it and every email that is send to the yahoo I still keep seeing it in Microsoft. This was a big mistake, I don’t even know how I got an account on Microsoft Outlook. I was just trying to send an email to my friend and I thought I was going through some new procedure, then all of a sudden I have a Microsoft account. This is not my laptop and I don’t want my information to be out there. I’m really worried. Any help or advice will be much appreciated

  4. avatar Paweł Krzemiński

    Hi Ruthie,

    To completely remove your information from the laptop you have to delete the data file created for your account in Outlook, as well as the actual file in Windows. This Microsoft article should help you: office.microsoft.com/en-us/outlook-help/open-change-or-close-outlook-data-files

  5. Unfortunately, that is not how it works. On clicking “Remove”, which you show to be the final step, one gets a pop-up message for Account Settings that states “Before deleting the e-mail account containing your personal mail, (etc) you must create a new location for your data.” Having done that and then clicking “Remove” another pop-up appears stating, “The default data file cannot be removed because it is your default delivery location.” In order to remove this location you have to create another one, which makes no sense at all.

  6. Thank you for the demonstration

  7. Roger were you able to find a resolution to this- i’m finding myself at the same point exactly, prompting me to find a new data location. thanks.

  8. If you want to keep the account, but don’t want it to check that account on Send/Receive, you can do that under:
    >> File ¦ Options ¦ Advanced ¦ Send/Receive
    >> Usually there’s only one group, named “All Accounts”. Click the EDIT button.
    >> Find the account you want to skip on the left, click to select it.
    >> Un-Check the “Include the selected account in this group” checkbox at the top.
    >> Save your changes. The account you disabled will no longer be included in Send/Receive operations, but it will remain in Outlook for re-activation later.

  9. Having problems with folders synching up with Hotmail. I am using Outlook 2013. Can anybody help?

  10. Hi Lance!
    Give us some details so we can point you in the right direction. Is it syncing at all? What kind of problems are there?

  11. Outlook 2013 does not look like other Outlook . I need to delete my current email from Outlook 2013 and can’t locate where to do this. I am not receiving my emails and I need to delete my email so I can add it again.

  12. avatar Paweł Krzemiński

    Hi Phyllis,

    Are you sure you’re running Outlook 2013? If so, there should be a File tab in the upper left corner of your Outlook:

    When you click it, the Backstage view is displayed. Now go to Accounts Settings, Account Settings:

    In the resulting window highlight the account you want removed and click Remove.

    If you can’t find the options I talk about, please post a screenshot online of what your Outlook looks like.

    Best regards,
    Pawel

  13. In response to Roger Shiflet and Gabe issue being:
    “Unfortunately, that is not how it works. On clicking “Remove”, which you show to be the final step, one gets a pop-up message for Account Settings that states “Before deleting the e-mail account containing your personal mail, (etc) you must create a new location for your data.” Having done that and then clicking “Remove” another pop-up appears stating, “The default data file cannot be removed because it is your default delivery location.” In order to remove this location you have to create another one, which makes no sense at all.”

    Go to the start-up menu on your computer, click control panel, user accounts, mail, select your account and remove. This should remove it from your computer without any error.

    -Rachael at Godaddy.

  14. I am having the same problem as Roger and Gabe and tried this step and it would not allow me to delete the default account from the data tab. It says I only have one email account, but I need to delete it totally from outlook. It will not let me choose remove because it is the default account but when I click on the other account the option for making that the default account is not highlighted therefore I cannot chose that. HELP!!!

  15. avatar Paweł Krzemiński

    Hi Cristi,

    Just to confirm – are you trying to remove the account via Control Panel, Mail, E-mail Accounts? If not, try this.

    If you are, try the solution from this article: www.slipstick.com/exchange/primary-account-removed-outlook-2010/

    Best regards,
    Pawel

  16. I removed the account but it still appears in my list of outlook email accounts. How do I remove it here as well?

  17. avatar Paweł Krzemiński

    Hi Dee,

    By ‘list of Outlook email accounts’ do you mean this:

    If so, have you tried the solution I mentioned in my comment above? Also, is the email account you want to get rid of the only account or do you have more?

    Looking forward to hearing from you,
    Pawel

  18. avatar Remove Email From Spam List Outlook 2010 – Remove Spyware, Malware and Viruses

    […] How to remove an email account in Outlook 2013 or 2010 … – Option and menu names and locations used in this article are identical for Outlook 2010 and Outlook 2013. 1. Go to Backstage view in Outlook by clicking File in the …… […]

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