Archive for the 'Support' Category

24-hour Customer Support for CodeTwo clients since today!

Have a question to CodeTwo and it’s 3 am? No problem. CodeTwo Sales and Tech Support teams are awake all the time! Since we want to provide the very best customer support services to our clients, we are now available 24 hours a day, 5 days a week. CodeTwo’s Customer Support, located entirely in CodeTwo HQ (and nowhere else as we don’t outsource support), is ready to help you via telephone, email and online chat at any time!

We’re available during the following hours:

GMT – Global Mean Time -> Sunday 10pm – Friday 10pm
US Eastern Time (New York) -> Sunday 6pm – Friday 6pm
US Central Time (Chicago) -> Sunday 4pm – Friday 4pm
US Pacific Time (Los Angeles) -> Sunday 2pm – Friday 2pm
Western European Time (London) -> Sunday 10pm – Friday 10pm
Central European Time (Paris) -> Sunday 11pm – Friday 11pm
Gulf Standard Time (Dubai) -> Monday 2am – Saturday 2am
Australia Eastern Time (Sydney) -> Monday 8am – Saturday 8am

Don’t hesitate to contact us for any sales or technical questions. Our support guys are always happy to assist.

Click here to contact CodeTwo Customer Support
CodeTwo’s Website

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National holiday

On August 15, 2011 we are not available due to National Holiday in Poland. We will respond to all your enquiries on Tuesday. We are sorry for any inconvenience.

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National holiday

On June 23, 2011 we are not available due to National Holiday in Poland. We will respond to all your enquiries on Friday. We are sorry for any inconvenience.

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National holiday

On May 3, 2011 we are not available due to National Holiday in Poland. We will respond to all your inquiries on Wednesday. We are sorry for any inconveniences.

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National Holiday

On January 6, 2011 we are not available due to National Holiday in Poland. We will respond to all your inquiries on Friday. We are sorry for any inconveniences.

CodeTwo main website

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New Year’s Eve

On New Year’s Eve (December 31, 2010) we are working to 4:00 pm Central European Time. We are sorry for any inconveniences.

CodeTwo wishes you a happy and prosperous 2011!

CodeTwo Official Website
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Microsoft Certified Partner logo indicates that CodeTwo has a significant level of technical expertise in providing reliable solutions based on Microsoft technologies. Our company has achieved a Microsoft Competency in ISV/Software Solutions designed for partners developing software that is best-in-class and among the most innovative on the market.